Customer Service Support


  • Responding promptly to customer enquiries and issues.
  • Communicating with customers through various channels.
  • Understanding customer’s products inside and out.
  • Processing orders, forms, applications and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Skill Requirements

  • At least 1 year of experience in a BPO environment and customer service support
  • Excellent communication skills both written and spoken
  • Familiarity with computer operating systems
  • Strong phone contact handling skills and active listening


  • Team player
  • Detail-oriented
  • Self-motivated
  • Can handle pressure
  • Positive attitude towards work
  • Ability to multi-task, organize, and prioritize work

Wanna Hire

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