Virtual Assistant

Skill Set

  • Team Management
  • Effective Communication
  • Workflow Management
  • Coaching and Planning
  • Data Analysis and Entry
  • Tools Proficiency
  • Risk Assessment
  • Customer Care

Experience

  • Training Specialist
    Virtual Staff LLC by Legal Soft Solutions
    July 2023 – Present
  • Performance Development Coach
    ePerformax Contact Centers, BPO
    Apr 2019 – June 2023
  • Gaming Specialist
    Telus International PH
    Sept 2018 – Apr 2019

Work at Home Capabilities

Laptop/Computer Specs: Intel Core i5 12th gen. 16GB ram, 458 SSDR, 1TB HDD
Internet Service Provider and Speed: Converge ICT 60 MBPS

Skill Set

  • Management of the Seller Center such as Walmart and Amazon
  • Product Listing
  • Interviewing
  • Appointment and Scheduling
  • Onboarding

Experience

  • Virtual Assistant
    Wild Bobby
    Sept 2020 – June 2022
  • Human Resource Assistant
    Pearson
    Aug 2022 – Feb 2023

Work at Home Capabilities

Laptop/Computer Specs: Intel Core i5,8 GB RAM
Internet Service Provider and Speed: PLDT Fibr 70 MBPS

Skill Set

  • Data entry
  • Email management
  • Customer service
  • Sales and marketing
  • Order entry
  • Quotation preparation
  • Process flow documentation
  • Technical support

Experience

  • Sales Associate
    Ingram Micro
    Jan 2017 – Feb 2020
  • Customer Service Representative
    Telus International
    Jan 2015 – Oct 2016
  • Accounting Assistant
    Vitalite Trading Corp.
    Jun 2010 – Jan 2015

Work at Home Capabilities

Laptop/Computer Specs: AMD Ryzen 5 3600X 6-Core Processor, 16GB Ram, Win 11, Storage 128GB SSD + 1TB HDD
Internet Service Provider and Speed: Converge, 70 Mbps

Skill Set

NA

Experience

  • Bookkeeper (Project Based)
    MicroSourcing Phils. Inc.
    Sep 2021 – Sep 2022
  • Customer Support Representative (Seasonal)
    IQOR Phils. Inc.
    Oct 2020 – Dec 2020
  • Finance & Accounting Consultant
    F&RA Plurad Construction
    Mar 2020 – Sep 2020
  • Senior Accountant / Associate
    A&A Top Business Consulting Co.
    Jul 2007 – Feb 2020
  • Junior Accountant / Associate
    E.S.Licuanan & Associates Co.
    Mar 1998 – June 2004

Work at Home Capabilities

Laptop/Computer Specs: Intel Core i5, 8th Gen, 8gb RAM
Internet Service Provider and Speed: PLDT Fiber – 25mpbs

Skill Set

  • Strong English communication
  • Attention to details
  • Problem-solving
  • Project management tools such as: Trello, ClickUp, Slack, Slab, Front, Google Suite
  • Purchasing
  • Research and booking air/ground transport, restaurant/hotel/resort

Experience

  • Purchasing and Acquisitions/Travel Coordination/Household Operations/Lifestyle and Events Management/Financial
    Athena Labs, LLC
    May 2021 – Oct 2022
  • Certified Corporate Trainer/Conference Administrator
    Intrado Inc. (formerly West corp.)
  • Purchasing Officer
  • College Instructor
  • Primary School Teacher
  • Korean School English Tutor
  • Bank HR Admin Assistant

Work at Home Capabilities

Laptop/Computer Specs: MacBook Air M1 (Processor: M1 / Memory: 8 Gig / Storage: 256
Internet Service Provider and Speed: Royal Cable – up to 20 MBPS

Skill Set

  • Business-to-Business (B2B)
  • Customer Experience
  • Customer Relationship Management(CRM)

Experience

  • Client Success Manager / Legal Virtual Assistant
    ParrisWhittaker
    Oct 2022 – Present
  • Senior Customer Success Manager
    Code Ninja Co.
    Jan 2017 – Oct 2022
  • Email and Back Office Support Associate
    [24]7.ai
    Oct 2015 – Jan 2016
  • Technical Support Specialist
    Transcom
    Jan 2014 – Oct 2015
  • Customer Service Representative
    SHORE Solutions Inc.
    Jan 2013 – Oct 2013
  • Conference Services Coordinator
    Aegis PeopleSupport, Inc.
    Oct 2010 – Nov 2012
  • Customer Care Associate
    HSBC
    Oct 2007 – Nov 2008
  • Technical Support Representative
    Sykes Enterprises
    Jan 2006 – Jul 2007
  • Customer Service Associate
    Sitel Group
    May 2005 – Dec 2005

Work at Home Capabilities

Laptop/Computer Specs: AMD Ryzen 5 PRO 4650U with Radeon Graphics 2.10GHz
Internet Service Provider and Speed: Converge ICT Solutions Fiber – 25mbps

Skill Set

  • Canva Pro
  • Google Sheets
  • Google Docs
  • Google Slides
  • DocuSign
  • Constant Contact
  • RealSavvy
  • CRMLS
  • Homesnap
  • Avaya

Experience

  • Copy Writing
    Sep 2022 – Present
  • Data Entry/ File Management
    Sep 2022 – Present
  • Email Marketing
    Sep 2022 – Present
  • Graphic Design
    Sep 2022 – Present
  • Research/ Lead Generation
    Sep 2022 – Present
  • Social Media Management
    Sep 2022 – Present
  • Video Editing
    Sep 2022 – Present
  • Website Management
    Sep 2022 – Present
  • Customer Service
    Nov 2022 – May 2022
  • Admin Support/ Office Management
    Apr 2005 – Dec 2018
  • Accounting/ Billing Specialist
    Jan 2000 – 2005

Work at Home Capabilities

Laptop/Computer Specs: NA
Internet Service Provider and Speed: NA

Skill Set

  • Social Media Marketing
  • ROI Calculations
  • Marketing Strategy
  • Customer Support
  • Administrative Task
  • Prospecting Leads & Businesses
  • Coaching & Tracking Skills
  • Transaction Coordination

Experience

  • Virtual Assistant, Leads & Aquisitions Manager
    3i Group LLC
    2021 – Present
  • Virtual Assistant – EVA
    Nexus Realty, Virtudesk, AA Northwest Team (Best Choice Realty), Anastasia Gray(Compass Realty)
    2015 – Present
  • Virtual Assistant – Lease Administrator
    Preferred Property Management
    2015 – 2016
  • Customer Support Representative & Team Leader
    TELETECH
    2009 – 2015
  • Customer Support Representative
    KGB Philippines formerly INFONXX
    2007 –

Work at Home Capabilities

Laptop/Computer Specs: I5
Internet Service Provider and Speed: 100 mbps

Skill Set

  • Excellent verbal and non-verbal communication skills
  • Expertise in using MSO, CRM tools; and photo and video editing tools like Canvas, Adobe Software, Power Director, etc.
  • Record-keeping expertise
  • Schedule coordination
  • Sales script development
  • Outbound call management
  • Warm and cold calling

Experience

  • Appointment Setter
    Merchant Select Rate
    Oct 2022 – Jan 2023
  • Supervisor
    Sitel
    Dec 2018 – Jan 2023
  • Customer Service Representative
    Sitel
    Jul 2016 – Dec 2018

Work at Home Capabilities

Laptop/Computer Specs: 11th Gen Intel(R) Core(TM) i5, 8.00 GB RAM
Internet Service Provider and Speed: PLDT Fibr 100 mbps

Skill Set

  • Social Media Management
  • Email Management
  • Order Management
  • Transcription
  • Basic Graphics Designing
  • Basic Video Editing
  • Real Estate Conveyancing Assistant
  • Customer Service
  • Data Entry

Experience

  • General Virtual Assistant
    Global Officeworks
    May 2020 – Jun 2022
  • Customer Service Representative
    ValueLabs Philippines
    Mar 2016 – Dec 2016
  • Customer Service Representative
    Convergys Corporation Philippines
    Oct 2014 – Mar 2016

Work at Home Capabilities

Laptop/Computer Specs: Ryzen 3, 8gb RAM
Internet Service Provider and Speed: 40 MBPS

Wanna Hire

This field is for validation purposes and should be left unchanged.