Full Time

Skill Set

NA

Experience

  • Bookkeeper (Project Based)
    MicroSourcing Phils. Inc.
    Sep 2021 – Sep 2022
  • Customer Support Representative (Seasonal)
    IQOR Phils. Inc.
    Oct 2020 – Dec 2020
  • Finance & Accounting Consultant
    F&RA Plurad Construction
    Mar 2020 – Sep 2020
  • Senior Accountant / Associate
    A&A Top Business Consulting Co.
    Jul 2007 – Feb 2020
  • Junior Accountant / Associate
    E.S.Licuanan & Associates Co.
    Mar 1998 – June 2004

Work at Home Capabilities

Laptop/Computer Specs: Intel Core i5, 8th Gen, 8gb RAM
Internet Service Provider and Speed: PLDT Fiber – 25mpbs

Skill Set

  • Strong grasp of support automation, best practice and process implementation.
  • Great communication skills for interacting with clients and project team
  • Motivated and team player

Experience

  • IT Business Analyst
    HC Consumer Finance Phils., Inc (Home Credit)
    Oct 2021 – Jun 2022
  • Human Capital Executive
    InnovationsCH.Org
    Dec 2020 – Mar 2021
  • Senior Development Business Analyst
    Infor, PSSC Inc., Philippines
    Jul 2014 – Oct 2017
  • Product Consultant
    SAGE Software Asia Pte. Ltd., Singapore
    May 2011 – May 2013
  • Business Solutions Manager
    Acumatica (SEA) Pte. Ltd., Singapore
    Sep 2009 – Dec 2010
  • Functional Consultant
    Netsuite Philippines Inc.
    Aug 2008 – Feb 2009
  • Senior Support Consultant /Functional Consultant
    Exact Software Philippines
    Apr 2000 – Jul 2008
  • Financial Specialist
    Information Professional Inc
    Oct 1998 – Mar 2000
  • Accountant
    Okayan River Corporation
    Sep 1995 – Sep 1998
  • Junior Accountant
    First Brands Philippines Inc
    May 1994 – Aug 1995
  • Accounting Clerk
    Disposable Philippines Inc
    Nov 1993 – Apr 1994

Work at Home Capabilities

Laptop/Computer Specs: NA
Internet Service Provider and Speed: NA

Skill Set

  • Strong English communication
  • Attention to details
  • Problem-solving
  • Project management tools such as: Trello, ClickUp, Slack, Slab, Front, Google Suite
  • Purchasing
  • Research and booking air/ground transport, restaurant/hotel/resort

Experience

  • Purchasing and Acquisitions/Travel Coordination/Household Operations/Lifestyle and Events Management/Financial
    Athena Labs, LLC
    May 2021 – Oct 2022
  • Certified Corporate Trainer/Conference Administrator
    Intrado Inc. (formerly West corp.)
  • Purchasing Officer
  • College Instructor
  • Primary School Teacher
  • Korean School English Tutor
  • Bank HR Admin Assistant

Work at Home Capabilities

Laptop/Computer Specs: MacBook Air M1 (Processor: M1 / Memory: 8 Gig / Storage: 256
Internet Service Provider and Speed: Royal Cable – up to 20 MBPS

Skill Set

  • Business-to-Business (B2B)
  • Customer Experience
  • Customer Relationship Management(CRM)

Experience

  • Client Success Manager / Legal Virtual Assistant
    ParrisWhittaker
    Oct 2022 – Present
  • Senior Customer Success Manager
    Code Ninja Co.
    Jan 2017 – Oct 2022
  • Email and Back Office Support Associate
    [24]7.ai
    Oct 2015 – Jan 2016
  • Technical Support Specialist
    Transcom
    Jan 2014 – Oct 2015
  • Customer Service Representative
    SHORE Solutions Inc.
    Jan 2013 – Oct 2013
  • Conference Services Coordinator
    Aegis PeopleSupport, Inc.
    Oct 2010 – Nov 2012
  • Customer Care Associate
    HSBC
    Oct 2007 – Nov 2008
  • Technical Support Representative
    Sykes Enterprises
    Jan 2006 – Jul 2007
  • Customer Service Associate
    Sitel Group
    May 2005 – Dec 2005

Work at Home Capabilities

Laptop/Computer Specs: AMD Ryzen 5 PRO 4650U with Radeon Graphics 2.10GHz
Internet Service Provider and Speed: Converge ICT Solutions Fiber – 25mbps

Skill Set

  • Canva Pro
  • Google Sheets
  • Google Docs
  • Google Slides
  • DocuSign
  • Constant Contact
  • RealSavvy
  • CRMLS
  • Homesnap
  • Avaya

Experience

  • Copy Writing
    Sep 2022 – Present
  • Data Entry/ File Management
    Sep 2022 – Present
  • Email Marketing
    Sep 2022 – Present
  • Graphic Design
    Sep 2022 – Present
  • Research/ Lead Generation
    Sep 2022 – Present
  • Social Media Management
    Sep 2022 – Present
  • Video Editing
    Sep 2022 – Present
  • Website Management
    Sep 2022 – Present
  • Customer Service
    Nov 2022 – May 2022
  • Admin Support/ Office Management
    Apr 2005 – Dec 2018
  • Accounting/ Billing Specialist
    Jan 2000 – 2005

Work at Home Capabilities

Laptop/Computer Specs: NA
Internet Service Provider and Speed: NA

Skill Set

  • Social Media Marketing
  • ROI Calculations
  • Marketing Strategy
  • Customer Support
  • Administrative Task
  • Prospecting Leads & Businesses
  • Coaching & Tracking Skills
  • Transaction Coordination

Experience

  • Virtual Assistant, Leads & Aquisitions Manager
    3i Group LLC
    2021 – Present
  • Virtual Assistant – EVA
    Nexus Realty, Virtudesk, AA Northwest Team (Best Choice Realty), Anastasia Gray(Compass Realty)
    2015 – Present
  • Virtual Assistant – Lease Administrator
    Preferred Property Management
    2015 – 2016
  • Customer Support Representative & Team Leader
    TELETECH
    2009 – 2015
  • Customer Support Representative
    KGB Philippines formerly INFONXX
    2007 –

Work at Home Capabilities

Laptop/Computer Specs: I5
Internet Service Provider and Speed: 100 mbps

Skill Set

  • Excellent verbal and non-verbal communication skills
  • Expertise in using MSO, CRM tools; and photo and video editing tools like Canvas, Adobe Software, Power Director, etc.
  • Record-keeping expertise
  • Schedule coordination
  • Sales script development
  • Outbound call management
  • Warm and cold calling

Experience

  • Appointment Setter
    Merchant Select Rate
    Oct 2022 – Jan 2023
  • Supervisor
    Sitel
    Dec 2018 – Jan 2023
  • Customer Service Representative
    Sitel
    Jul 2016 – Dec 2018

Work at Home Capabilities

Laptop/Computer Specs: 11th Gen Intel(R) Core(TM) i5, 8.00 GB RAM
Internet Service Provider and Speed: PLDT Fibr 100 mbps

Skill Set

  • Social Media Management
  • Email Management
  • Order Management
  • Transcription
  • Basic Graphics Designing
  • Basic Video Editing
  • Real Estate Conveyancing Assistant
  • Customer Service
  • Data Entry

Experience

  • General Virtual Assistant
    Global Officeworks
    May 2020 – Jun 2022
  • Customer Service Representative
    ValueLabs Philippines
    Mar 2016 – Dec 2016
  • Customer Service Representative
    Convergys Corporation Philippines
    Oct 2014 – Mar 2016

Work at Home Capabilities

Laptop/Computer Specs: Ryzen 3, 8gb RAM
Internet Service Provider and Speed: 40 MBPS

Skill Set

  • Xero
  • Email Management
  • Email Support
  • Project Management
  • Social Media Management (Facebook and Instagram)
  • Canva
  • Data entry
  • Gsuite
  • Office Suite
  • Human Resource Management
  • Slack
  • Asana
  • MLS
  • KW Command
  • Showing Time
  • Dotloop
  • Seller Shield
  • Constant Contact
  • Keeping Current Matters
  • Vulcan

Experience

  • Executive Virtual Assistant
    Cybermonarch
    Feb 2020 – Jan 2023
  • English Teacher
    GES English
    Oct 2016 – Jan 2020
  • Team Leader
    Citibank NA
    Apr 2013 – Aug 2016
  • Telephone Banker
    Washington Mutual Bank (under Sykes Asia)
    Mar 2010 – Mar 2013
  • Accounting Specialist
    Daroya Accounting Firm
    Jun 2005 – Dec 2009

Work at Home Capabilities

Laptop/Computer Specs: i5, 8gb RAM
Internet Service Provider and Speed: PLDT

Skill Set

  • Good in both oral and written form of communication
  • Proficient in MS Application
  • Analytical skills and can work under pressure

Experience

  • Accounting Clerk
    Legazpi Premium Development
    Jun 2020 – Present
  • Accounting Intern
    Delvo Accounting and Auditing Firm
    Feb 2020 – Mar 2020
  • Cost Control Associate (Summer Job)
    Misibis Bay Resort
    Ap 2019 – July 2019
  • Customer Service Representative (Summer Job)
    Sutherland Global Services
    Apr 2017 – May 2017

Work at Home Capabilities

Laptop/Computer Specs:
NA Internet Service Provider and Speed: Globe

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